Getting a spa treatment is an intimate experience, and it's natural to feel vulnerable and exposed.
In a recent survey, we asked our guests why they don’t always feel empowered to speak up during a facial, and the top responses were, “I don’t want to hurt her feelings” and “She's the professional--I don't feel comfortable sharing how I'm feeling.”
At Savor Beauty + Spa, we train our estheticians to ask questions throughout the facial like, “On a scale of 1-10, how intense is the peel, with 10 being the strongest?” These questions empower our guests to speak up without feeling like they are offending the esthetician.
Here are some pointers for how you can speak up if you’re feeling anxious, vulnerable, or uncomfortable during your next facial.
1. Convey your preferences. A professional should always check in throughout your facial.
If not, you could say, “The massage is a bit too deep. I prefer a lighter touch.” A good esthetician wants to hear your preferences and will adapt the facial to your needs.
2. Pain doesn't always mean gain. Amazing results come from products and techniques and how well your skin receives them.
For example, if your extractions feel too heavy-handed, tell your esthetician that it hurts, and they should lighten up immediately.
3. Make sure you're on the same page. Ask what you are supposed to feel and let them know how your skin feels.
For example, if a peel feels tingly and your esthetician verifies that you will feel that sensation, you are both on the same page.
4. Be upfront about your sensitivities. Communicate what ingredients you cannot use from the very beginning. This will allow you to be in your comfort zone to enjoy the rest of your facial.
A good esthetician will always be receptive and even invite open dialogue. She or he wants you to feel at ease while receiving great results. You are also helping us do a better job by speaking up!